Technology Excellence - Best of Breed Solutions on Best of Breed Technologies
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Technet is proud to offer a series of exclusive services and products which, together with customer specific configurations, form a well dimensioned and organized portfolio. Unified IT Business Solution portfolio is structured in 8 departments as shown in the picture. The divisions are collaborating in order to be able to offer the best solutions to each customer. Therefore Technet is able to offer now a wide range of solutions such as Physical and Network Infrastructures, Security, Workstations and Peripherals, Data Center Services, Hosting Services, Global Support services and Managed Services. Unified IT Physical Services is offering complete range of solutions for Physical Infrastructures from the most prestigious brands in this field and specific services such as: Consultancy, Configure and Install, Certifications and Maintenance 
Unified IT Enterprise Desktop division includes all solutions around workstations either mobile or fixed, including peripherals. This division is split in two distinct solutions:
Unified IT Business Operations is specialized in operational support and development for each type of process a particular type of business continuity providing specific operational activities.
Unified IT Global Business Support is a division specializing in complex total outsourcing of IT services. This division is organized predominantly to meet the maximum requirements of the clients:
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Unified IT Network Infrastructure division is implementing complete solutions for Data Network Infrastructures. The equipment used here is exclusively from Cisco, the leader provider of its segment. This is possible thanks to our Premier Partnership with the vendor, and also because of high level of certification achieved by our engineers. All analysis, design, implementation and administration services are being executed only by Technet employees with their specific qualifications for each service needed. 
Unified IT Data Center is the Technet division that ensures specific support to Cloud Solutions. All the technologies and services are advanced in terms of technology used so customer hosted solutions can run at full capacity and benefit from increased security and redundancy. Services are distinguished by developed management and monitoring capabilities complemented by the analysis, design and implementation: 
Unified IT Hosted Business Services division specializes in hosting services (Cloud) to high quality solutions to clients in both Computer Rooms it holds.
Hosting Solutions (Cloud) support customer business development through lack of initial investment in equipment and licenses. In addition, customers benefit from high quality services for security and redundancy: 
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One of the newest subdivisions developed on Cloud infrastructure is called the Managed Services and provides customers with additional major advantage of zero upfront investment in IT equipment.
All Managed Services solutions are delivered as a package of services (IT as a Service) including necessary equipment and contains four main components: Cloud Computing, Infrastructure as a Service, Software as a Service and Platform as a Service.
To ensure continuous measurement of customer satisfaction, Technet has implemented a professional ticketing application where all customer requirements are retrieved, analyzed and distributed to the appropriate level of competence specialist division related to the type of request. After solving incidents received from the customer, the customer automatically receives a ticket form to measure satisfaction on how the incident was resolved, the time and its framing in contractual SLA parameters.
All Managed Services solutions are delivered as a package of services (IT as a Service) including necessary equipment and contains four main components: Cloud Computing, Infrastructure as a Service, Software as a Service and Platform as a Service.
To ensure continuous measurement of customer satisfaction, Technet has implemented a professional ticketing application where all customer requirements are retrieved, analyzed and distributed to the appropriate level of competence specialist division related to the type of request. After solving incidents received from the customer, the customer automatically receives a ticket form to measure satisfaction on how the incident was resolved, the time and its framing in contractual SLA parameters.
